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help_page.TITLES[4]

pages.LANDING

<h3 style="font-family: inherit; color: inherit;"><img class="img-responsive" src="https://gonorway.shop.mysharefox.com/uploads/documents/original_go_norway_reduced_size.jpg" alt="Go norway" width="800" height="508" /></h3>
<p style="font-family: inherit; color: inherit;">About Go Norway</p>
<p style="font-family: inherit; color: inherit;">Go Norway was established in 2023 and is located in the heart of Kristiansand. Our mission is to provide both domestic and international tourists with an unforgettable experience.</p>
<p style="font-family: inherit; color: inherit;">Our aim is to be the top choice for tourists in S&oslash;rlandet. Currently, we offer (e-)bike rentals, guided tours, and outdoor equipment rentals.</p>
<p style="font-family: inherit; color: inherit;">We prioritize environmental sustainability in all aspects of our business. We strive to educate our guests on how to care for the beautiful Norwegian nature. Our main focus is on continual development, providing quality equipment, exceptional service to our guests, and fostering collaborations with local businesses and organizations.</p>
<p style="font-family: inherit; color: inherit;">As a guest, you can be confident that the activities and equipment provided by Go Norway meet high standards and fulfill your expectations for your dream vacation in Norway. Our guides are passionate and have the necessary education and experience to lead small groups in the Norwegian wilderness. Personalized attention, learning opportunities, safety, and a direct connection with nature are always at the forefront.</p>
<p style="font-family: inherit; color: inherit;">Visit our caf&eacute;, "Go Slow," located in the city center of Kristiansand, where you can gather all the information you need for your next adventure!</p>
<h3 style="font-family: inherit; color: inherit;"><img class="img-responsive" style="font-size: 16px;" src="https://gonorway.shop.mysharefox.com/uploads/documents/Team-min.jpg" alt="Team" width="800" height="600" /></h3>
<p>Our Team</p>
<p style="font-family: inherit; color: inherit;"><strong>Go Norway's Guided Activities</strong></p>
<p style="font-family: inherit; color: inherit;">Our aim is to organize a variety of daily excursions throughout the year.</p>
<ul>
<li>The typical group size for our excursions ranges from 2 to 15 people, depending on the specific tour and conditions.</li>
<li>We strive to offer 3-5 excursions every day.</li>
</ul>
<p>Our tours and activities are conducted in small groups, ensuring a safe and enjoyable experience. We believe there is an activity suitable for everyone, regardless of their experience level or fitness. We provide tours tailored for families with children, the elderly, and individuals with little experience in nature.</p>
<p style="font-family: inherit; color: inherit;">In addition to our guided activities, we have a charming caf&eacute; called "Go Slow." Here, we offer delicious Norwegian snacks, packed lunches to take on your tour, and, of course, a great cup of coffee.</p>
<p style="font-family: inherit; color: inherit;"><strong>Customized activities for both groups and individuals are available upon request.</strong></p>
<ul>
<li style="font-family: inherit; color: inherit;">We can accommodate activities for groups of up to 100 people simultaneously, such as winter walking tours or summer bike rides.</li>
<li style="font-family: inherit; color: inherit;">For smaller groups (up to 50 people), we can arrange cross-country skiing and other winter activities.</li>
<li style="font-family: inherit; color: inherit;">We are also open to arranging activities based on specific requests.</li>
</ul>
<p>&nbsp;</p>

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<h1>Contact us</h1>

Find the product you want or browse for the activity you want and find our suggestions for products for the job.

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<h1 style="font-family: inherit; color: inherit;">PRIVACY POLICY</h1>
<p style="font-family: inherit; color: inherit;">Go Norway AS respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website or use our services, in compliance with relevant data protection laws.</p>
<h2 style="font-family: inherit; color: inherit;">Personal Data</h2>
<p style="font-family: inherit; color: inherit;">In order to use our online booking service, you must provide us with your name, address, telephone number, and email address. As part of an order process, we also store information regarding the time of rental and the type of equipment reserved/booked. As the service is restricted to those 18 years and above, your year of birth is also required. Your order history is stored when you use our service. These personal details are used to provide you with the service and are kept for as long as you are registered with us. The personal data we have on file can be viewed and amended in your user account. You may also contact us at hello@gonorwaynow.com to request that we remove your personal data or deregister from our systems. Following deregistration, you will no longer be able to use our service unless you register again.</p>
<h2 style="font-family: inherit; color: inherit;">Disclosure of Personal Data to Third Parties</h2>
<p style="font-family: inherit; color: inherit;">Go Norway AS will not sell, trade, or otherwise transfer your personal data to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. Order information is managed in a system provided by Sharefox.</p>
<h2 style="font-family: inherit; color: inherit;">Payment Information</h2>
<p style="font-family: inherit; color: inherit;">When you place an order, your card information is stored with our payment provider DIBS in order to process your order. DIBS handles this information securely and is PCI certified. This enables us to handle changes to the order, cancel reservations such as deposits, issue credits, apply additional charges incurred by the user (in case of late returns, damage, or similar), and reduce abuse and shrinkage. Transaction details are stored in relation to your order but not the card information itself. Transaction information will be stored as long as you are registered as a user of the service.</p>
<h2 style="font-family: inherit; color: inherit;">Use of Collected Information</h2>
<p style="font-family: inherit; color: inherit;">Personal information collected for these purposes includes both information you provide (such as your name and email address) and information collected through your use of the service, such as the equipment you rent and information about your device's location and technical details of your internet connection. This personal information may be supplemented with available information from third-party providers.</p>
<h2 style="font-family: inherit; color: inherit;">Cookies</h2>
<p style="font-family: inherit; color: inherit;">When you visit our service, we use various technologies to recognize you as a user and collect data. For example, cookies are used to remember rental dates and equipment. Cookies simplify the use of our service and provide relevant information when you visit our site. They are also used to buffer data such as available rental dates and prices.</p>
<p style="font-family: inherit; color: inherit;">Through server logs and other tools, we may record information about the device and connection to our service, including operating system, browser version, IP address, cookies, and unique identifier files. This information is used in anonymous and aggregated statistics, but may also be linked to your user account. The information allows us, among other things, to adapt the display of our service to the device you use.</p>
<h2 style="font-family: inherit; color: inherit;">Data Breaches</h2>
<p style="font-family: inherit; color: inherit;">In the unlikely event of a data breach, we will aim to notify our users within 72 hours of becoming aware of the breach where feasible.</p>
<h2 style="font-family: inherit; color: inherit;">Contact</h2>
<p style="font-family: inherit; color: inherit;">If you have any questions or requests related to this Privacy Policy, please contact us at hello@gonorwaynow.com.</p>

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<h1 style="font-family: inherit; color: inherit;">Terms and Conditions</h1>
<p style="font-family: inherit; color: inherit;"><br />Go Norway AS, Gyldenl&oslash;ves gate 2B, 4611 Kristiansand, org no 931 310 623 MVA, operates a rental service where businesses and consumers can rent equipment for mutual benefit by ordering the equipment online and picking it up and returning it at a local store. The service also includes a membership offer where those who need equipment a bit more often get advantages.</p>
<h2 style="font-family: inherit; color: inherit;">1-General</h2>
<p style="font-family: inherit; color: inherit;"><br />These conditions apply to the rental and sale of goods and services from www.gonorwaynow.com to businesses and consumers. The conditions, together with your order, will form a collective agreement basis for the purchase.</p>
<h2 style="font-family: inherit; color: inherit;">2-Definition of parties</h2>
<p style="font-family: inherit; color: inherit;">The lessor or seller is: Go Norway AS and is hereinafter referred to as we, us, lessor, or Go Norway.</p>
<p style="font-family: inherit; color: inherit;">The renter is: the person stated as the renter or buyer in the order and is hereinafter referred to as the renter, the customer, you, your, yours.</p>
<p style="font-family: inherit; color: inherit;">Rental objects involve tools, equipment, machines, and everything else rented at www.gonorwaynow.com</p>
<p style="font-family: inherit; color: inherit;">Delivery method/service points mean delivery or return in-store, kiosk, or home delivery.</p>
<h2 style="font-family: inherit; color: inherit;">3 Payment, deposit, and prices</h2>
<p style="font-family: inherit; color: inherit;"><br />Payment is made via Visa or Mastercard online via our payment form DIBS, which meets the strictest security requirements. The renter pays when ordering, and then the lease agreement is considered entered into.</p>
<p style="font-family: inherit; color: inherit;">Go Norway follows regular rental practices and also reserves a deposit amount as stated on the order receipt when ordering. The reservation ensures if the customer returns the tool late, damages the tool, or does not deliver at all. The deposit size varies with the chosen equipment to be rented and is apparent from your order confirmation. Go Norway has the right to use the deposit to cover rent and other costs mentioned above and/or any recourse claims, cf. point 5 below.</p>
<p style="font-family: inherit; color: inherit;">All prices include value-added tax. The total cost of the purchase will appear before ordering and include all expenses associated with rent or purchase. If there has been a substantial error with the prices from Go Norway's side on the website, Go Norway can unilaterally change, delete or reject orders even after the customer has received an order confirmation or similar. However, such errors must be corrected and inform the customer within a reasonable time after the error is discovered.</p>
<h2 style="font-family: inherit; color: inherit;">4-Rental object's condition</h2>
<p style="font-family: inherit; color: inherit;"><br />Go Norway is committed to delivering high-quality rental objects in operational condition. Go Norway has its routines that check and maintain the rental objects before and after rental.</p>
<p style="font-family: inherit; color: inherit;">During the rental period, you are responsible for any damages or losses to the equipment. Exemption from liability can occur if the damage or loss is due to technical errors or deficiencies. Therefore, the renter is obliged to check the rental object before use and contact Go Norway if the rental object should not be in the expected condition.</p>
<h2 style="font-family: inherit; color: inherit;">5-Damages</h2>
<p style="font-family: inherit; color: inherit;"><br />All damages, technical failures, or accidents that may occur during the rental period should be reported to Go Norway immediately. We will then do our best to help the renter. Damage is reported to hello@gonorwaynow.com immediately. This also applies in case of theft.</p>
<p style="font-family: inherit; color: inherit;">If the damages occur due to incorrect use, deliberate action, or negligence, Go Norway may use the pre-reserved deposit and, if necessary, withdraw further outstanding amounts to cover the costs associated with repair, service, or replacement of the goods. This also applies if the equipment is returned in neglected or dirty condition beyond the normal.</p>
<p style="font-family: inherit; color: inherit;">We always strive to provide the best advice and tips for using the rental object but are not responsible for execution or for direct or indirect damages or losses resulting from the use of the rental object, delays, or errors on the rental object.</p>
<h2 style="font-family: inherit; color: inherit;">6-Use of the rental object</h2>
<p style="font-family: inherit; color: inherit;"><br />Use of rental objects is at your own risk. The person using the equipment must be over 18 years old.</p>
<p style="font-family: inherit; color: inherit;">The renter is responsible for the equipment and accessories being used in such a way that it is not damaged or unreasonably soiled. Correct and safe use of the item is the renter's responsibility. Go Norway facilitates the correct use of the item by making available user manuals, instructions, and safety procedures with the tool and/or on Go Norway's websites. It is the customer's responsibility to familiarize themselves with Go Norway's use and safety routines before using the equipment.</p>
<p style="font-family: inherit; color: inherit;">We recommend the use of protective equipment. You must also follow the equipment's instructions and other instructions from Go Norway.</p>
<h2 style="font-family: inherit; color: inherit;">7-Accessories</h2>
<p style="font-family: inherit; color: inherit;"><br />Accessories must, as a rule, be purchased or rented separately when ordering the tool and are selected according to the task the renter wants to perform on the website. The website also describes what is included in the delivery of the rental object. In addition, safety equipment is required in many situations and is offered on the website. Accessories that are personal or consumables that wear out are not rented out. For accessories sold and not used, point 12 Right of Withdrawal applies.</p>
<h2 style="font-family: inherit; color: inherit;">8-Renter's rights and obligations</h2>
<p style="font-family: inherit; color: inherit;"><br />The renter must be 18 years old and is obliged to provide correct customer details when creating a user account to be able to order and rent on www.gonorwaynow.com. Go Norway sends messages to the specified email, address, and phone and such messages are considered received.</p>
<p style="font-family: inherit; color: inherit;">The user account is personal, and if you suspect that others have access to your account, you are obligated to notify Go Norway immediately. Go Norway has the right to freely reject, terminate or suspend user accounts without notice or liability, including if the terms are considered breached.</p>
<p style="font-family: inherit; color: inherit;">Furthermore, these rental conditions must be accepted before ordering on the website.</p>
<p style="font-family: inherit; color: inherit;">The renter must return the rental object before the agreed date and time expire and in the agreed delivery method. The renter is expected to keep up to date with the service point's normal opening hours.</p>
<p style="font-family: inherit; color: inherit;">The renter or cardholder gives Go Norway authority to make credit card instructions for, among other things, rental objects that are not returned, are dirty beyond the normal or in case of damage to the rental object. The power of attorney thus given also authorizes the payment card to be charged for additional rental / claim for compensation if the rental object is returned after the expiry of the agreed rental period or returned with defects or deficiencies.</p>
<p style="font-family: inherit; color: inherit;">Delay with regard to the return of the tool beyond 1 - one - hour in relation to the agreed rental time gives Go Norway a claim for one day's extra rent and an addition, which covers additional costs Go Norway has for late submission. If the rental object has not been returned after one day, Go Norway has a claim to have the agreed daily price replaced as long as the item is actually available and has not been returned by the renter.</p>
<h2 style="font-family: inherit; color: inherit;">9- Change of order</h2>
<p style="font-family: inherit; color: inherit;"><br />To change an order, Go Norway must be contacted. The changes will not be valid until they are confirmed in writing from us. This is to ensure that the rental objects are actually available. Unless otherwise agreed and confirmed, the rental object must be returned at the agreed time. An extension of the rental period can take place before the start of the rental period and / or during the rental period by changing the start or end of the rental.</p>
<p style="font-family: inherit; color: inherit;">Changes and cancellations of rental objects that result in the availability of the rental objects for other users being changed may be associated with a change fee to cover costs of rebooking. The change fee is currently on the day price of the item. All costs will be informed to the renter before order entry or order change.</p>
<h2 style="font-family: inherit; color: inherit;">10-Delivery and return</h2>
<p style="font-family: inherit; color: inherit;"><br />Delivery and return takes place in the manner, at the place and at the time indicated on the order confirmation. You can also find it under your side. We are responsible for the products until they are taken over by you, i.e. when you have received the products in your possession. To have the rental object delivered, you must have your booking reference. The name you provide on the reservation must match the name on the ID card upon collection.</p>
<p style="font-family: inherit; color: inherit;">If the delivery of the rental objects is delayed, we will give you information as soon as we have knowledge of it, along with information about and possibly when delivery can take place, or if the product(s) are sold out or the rental object(s) are not available.</p>
<p style="font-family: inherit; color: inherit;">You are responsible for the product until it is returned to us or our store.</p>
<p style="font-family: inherit; color: inherit;">We check the rental objects condition and function and that all parts are present when they come in at our warehouse. Upon complete delivery in contractual condition, the reservation for the deposit on the payment card is deleted.</p>
<h2 style="font-family: inherit; color: inherit;">11-Membership</h2>
<p style="font-family: inherit; color: inherit;"><br />Membership gives you rights to reduction of prices and other member benefits. Both private individuals and businesses can be members, but it is the person who is enrolled who is legally responsible and contract party.</p>
<p style="font-family: inherit; color: inherit;">Membership is automatically renewed until it is terminated by the renter. It is terminated on the account page by stopping the subscription. The membership will then expire the current period and then terminate.<br />12 Right of withdrawal on purchase<br />The Cancellation Act gives you the right to cancel your purchases. The right of withdrawal applies to goods that are purchased and not for rental objects. The right of withdrawal assumes that you give us a message about this no later than 14 days after you receive the delivery (See the cancellation law https://lovdata.no/dokument/NL/lov/2014-06-20-27 ).</p>
<p style="font-family: inherit; color: inherit;">To use the right of withdrawal, the product must be delivered to us in approximately the same quantity and condition as you received it. If you try, use or examine the item (open packaging etc) in a way that goes beyond what is necessary to determine the item's nature, properties and function and this causes the item to decrease in value, we can deduct an amount equivalent to the value reduction in the purchase amount to be repaid. For example, if you try a dust mask, saw with saw blade, or drill a hole with a drill, the right of withdrawal does not apply.</p>
<p style="font-family: inherit; color: inherit;">The product is returned to us in the original packaging and within a reasonable time, along with the right of withdrawal form. The easiest way is to return the item in the same box as when you return the rental object. Then there are no costs for you. Fill out the right of withdrawal form and put it in the box. If you choose to send it back by post or other methods, it is your responsibility until the item has reached us. You must provide your own, suitable packaging and contact us before sending.</p>
<h2 style="font-family: inherit; color: inherit;"><br />13-Intellectual property rights</h2>
<p style="font-family: inherit; color: inherit;"><br />The content and service are protected by the Copyright Act. Image material stored on the site is obtained with permission from the copyright holders. Videos on youtube are links to third-party service outside Go Norway control.</p>
<h2 style="font-family: inherit; color: inherit;">14-Privacy</h2>
<p style="font-family: inherit; color: inherit;">Go Norway processes your personal information in a secure data registry in order to fulfill its obligations and uphold its rights in accordance with the rental agreement. The personal information that is processed includes your name, address, phone number, email address, and order history. This history will remain stored for accounting and other obligations. All stored information is accessible in "My Account". The tenant has the right to have their personal data removed from the suplier's systems, which is done by personally contacting Go Norway.</p>
<p style="font-family: inherit; color: inherit;">Your payment card will be stored as long as you have an active order. The storage of the payment card is carried out by our payment intermediary, DIBS. They store the information in a secure and prudent manner. Storing your payment card makes shopping even easier. You can delete the payment card on your page. Go Norway itself does not store any credit card details.</p>
<p style="font-family: inherit; color: inherit;">Go Norway uses cookies, like most other online stores. Cookies store data in your browser so that the website can recognize you from page to page and visit to visit. This allows us to recognize who you are so that, among other things, you can get accurate prices and easier login. We also collect usage information to improve the quality of the service.</p>
<p style="font-family: inherit; color: inherit;">You can find more detailed information about our privacy practices by going to the submenu of the help page. There you will find privacy as a separate orientation.</p>
<h2 style="font-family: inherit; color: inherit;">15-Choice of Law</h2>
<p style="font-family: inherit; color: inherit;"><br />These terms are subject to and shall be interpreted in accordance with Norwegian law. The agreed venue is Oslo District Court.</p>
<h2 style="font-family: inherit; color: inherit;"><br />16-Changes</h2>
<p style="font-family: inherit; color: inherit;"><br />Go Norway reserves the right at any time to change or replace these terms. The current terms are always available at www.gonorwaynow.com. If Go Norway considers the changes in the terms to be significant in relation to the tenant's rights or obligations, the changes will be made available at www.gonorwaynow.com 30 days before they come into effect.</p>
<p style="font-family: inherit; color: inherit;">By using the service after the changes in the terms have been made available at www.gonorwaynow.com, you agree to be bound by the updated terms. If you do not wish to accept the new terms, you may not use Go Norway.</p>
<p style="font-family: inherit; color: inherit;">Last updated on 16.07.2023</p>

If you have chosen home delivery, you will have the equipment delivered before your rental period begins and picked up after your rental period has ended.

Home delivery

Delivery and return

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Very happy with both the service and the service. Hope this offer continues!

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The deposit works just like when you use a hotel or rental car. When ordering, an extra amount is reserved on your card for a small security against damage or late return. Once you have returned, we will check the equipment and release the amount on your card. Everything happens automatically and you do not have to do anything. For more information, see the help pages.

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